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Review for Public Plumbing & Ratings

Public Plumbing is among the top 40 highest rated plumbing companies in the Greater Toronto Area. They rank in at number 32 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Public Plumbing

416-556-5658
14 – 300 New Toronto Street
Toronto, ON M8V 2E8

  
     

Related: See which other plumbing companies rank in the top 40 in the GTA

Accountability & Trust

Public Plumbing scores well in our accountability and trust category. They have been operating for 7 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. Public Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Toronto Area.

Public Plumbing has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for Public Plumbing

In the bar graphs below, you can see that our overall score for Public Plumbing is Fair at 56%. Their Accountability & Trust score is excellent and adds up to 100%. Our adjusted Online Review score for them is fair at 49%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Public Plumbing
Overall Score

 Fair

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 7 years (since 2009).

Google: 20 reviews | 88% Score from Clients

Yelp.ca: 3 reviews | 80% Score from Clients

HomeStars: 738 reviews | 98% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Public Plumbing is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Public Plumbing

416-556-5658

14 – 300 New Toronto Street, Toronto, Ontario M8V 2E8

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Public Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Public Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.