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Review for Public Plumbing & Ratings

Public Plumbing is among the top highest rated plumbing companies in the Greater Toronto Area. They rank in at number 58 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Public Plumbing

416-556-5658
14 – 300 New Toronto Street
Toronto, ON M8V 2E8

  
     

Related: See which other plumbing companies rank in the top in the GTA

Accountability & Trust

Public Plumbing scores well in our accountability and trust category. They have been operating for 9 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. In our view, they could improve some more by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Toronto Area.

Public Plumbing has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for Public Plumbing

In the bar graphs below, you can see that our overall score for Public Plumbing is Low at 38%. Their Accountability & Trust score is fair and adds up to 40%. Our adjusted Online Review score for them is fair at 49%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Public Plumbing
Overall Score

 Low

Accountability & Trust

 Fair

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

None Published 

Not Accredited by the Better Business Bureau.

Has No rating and 0 complaints.

In business 9 years (since 2009).

Google: 20 reviews | 90% Score from Clients

Yelp.ca: 3 reviews | 80% Score from Clients

HomeStars: 724 reviews | 98% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Public Plumbing is decreased by:

  • No Better Business Bureau rating
  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)

Their score is increased by:

  • Decent online reviews
  • In business a fair number of years with no complaints

Public Plumbing

416-556-5658

14 – 300 New Toronto Street, Toronto, Ontario M8V 2E8

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Public Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Public Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.