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Review & Ratings for Shanks Plumbing

Shanks Plumbing ranks as one of the top highest rated plumbing companies in the Greater Toronto Area. They are rated at number 54 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Shanks Plumbing

416-481-7215
717A Mount Pleasant Road
Toronto, ON M4S 2N4

  
     

Related: See what other plumbers rank in the top in the Greater Toronto Area

Accountability & Trust

Shanks Plumbing scores well for accountability and trust. They have been in business for 68 years, and they have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 30% of plumbers publically offer them in the Greater Toronto Area.

Shanks Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.

Our Score for Shanks Plumbing

As you’ll see in the graph below, our overall score for Shanks Plumbing is Low at 36%. Their Accountability & Trust score is fair and comes in at 45%. Our adjusted Online Review score for them is fair at 45%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Shanks Plumbing
Overall Score

 Low

Accountability & Trust

 Fair

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

None Published 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 68 years (since 1948).

Google: 0 reviews | 0% Score from Clients

Yelp.ca: 4 reviews | 55% Score from Clients

HomeStars: 21 reviews | 75% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Shanks Plumbing is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Shanks Plumbing

416-481-7215

717A Mount Pleasant Road, Toronto, Ontario M4S 2N4

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Coupons & Discounts for Shanks Plumbing

We currently aren’t aware of any discounts or coupons for Shanks Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.