Review & Ratings for Royal Plumbing Services

Royal Plumbing Services is rated as one of the top 30 plumbing companies in the Greater Toronto Area. They rank in at number 21 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the GTA – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top 30 in the Greater Toronto Area

Accountability & Trust

Royal Plumbing Services scores well in the category of accountability and trust. They have been in business for 19 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Royal Plumbing Services is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to online ratings and reviews, the company performs moderately with average reviews on Yelp, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 40% of plumbers in the Greater Toronto Area. However, it’s good to see that Royal Plumbing Services offers a warranty of 25 years.

Our Score for Royal Plumbing Services

As you’ll see in the graph below, our overall score for Royal Plumbing Services is Good at 67%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is fair at 46%, and their Warranties & Satisfaction Guarantee score is excellent at 75%.

Royal Plumbing Services

Royal Plumbing Services’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Royal Plumbing Services, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.