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Review for WaterWorks Plumbing and Drains Inc. & Ratings

The WaterWorks Plumbing and Drains Inc. is among the top 10 highest rated plumbing companies in the Greater Toronto Area. They rank in at number eight on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

The WaterWorks Plumbing and Drains Inc.

416-489-0000
1 – 895 Eglinton Ave West
Toronto, ON M6C 2C1

  
     

Related: See which other companies rank in the top 10

Accountability & Trust

WaterWorks Plumbing and Drains scores well in our accountability and trust category. They have been operating for 20 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. The WaterWorks Plumbing and Drains Inc. has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Toronto Area. However, it’s good to see that WaterWorks Plumbing and Drains offers a warranty of up to 25 years and a satisfaction guarantee.

Our Score for WaterWorks Plumbing and Drains

In the bar graphs below, you can see that our overall score for WaterWorks Plumbing and Drains is Very Good at 73%. Their Accountability & Trust score is excellent and adds up to 100%. Our adjusted Online Review score for them is fair at 44%, and their Warranty & Satisfaction Guarantee score weighs in at excellent at 95%.

The WaterWorks Plumbing and Drains Inc.
Overall Score

 Very Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

 Excellent
 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 20 years (since 1996).

Google: 83 reviews | 96% Score from Clients

Yelp.ca: 9 reviews | 56% Score from Clients

HomeStars: 1679 reviews | 96% Score from Clients

Score for The WaterWorks Plumbing and Drains Inc. is decreased by:

  • Unnatural online review pattern(s)

Their score is increased by:

The WaterWorks Plumbing and Drains Inc.

416-489-0000

1 – 895 Eglinton Ave West, Toronto, Ontario M6C 2C1

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Discounts & Coupons for WaterWorks Plumbing and Drains

We currently aren’t aware of any discounts or coupons for WaterWorks Plumbing and Drains, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.