City Plumbing Mechanics Ltd. ranks as one of the top 20 highest rated plumbing companies in the Greater Toronto Area. They are rated at number eighteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
416-466-1165
20 Harcourt Ave
Toronto, ON M4K 1M5
Related: See which other plumbing companies rank in the top 20 in the GTA
Accountability & Trust
City Plumbing Mechanics scores well in our accountability and trust category. They have been operating for 39 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. In our view, they could improve some more by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
While warranties and satisfaction guarantees are common in some Canadian cities, only 40% of plumbers publically offer them in the Greater Toronto Area.
City Plumbing Mechanics has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for City Plumbing Mechanics
In the bar graphs below, you can see that our overall score for City Plumbing Mechanics is Good at 68%. Their Accountability & Trust score is excellent and adds up to 83%. Our adjusted Online Review score for them is good at 66%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.
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Overall Score
Good
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
None Published
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Not Accredited by the Better Business Bureau.
Has No rating and 0 complaints.
In business 39 years (since 1980).
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Google: 0 reviews
Yelp.ca: 0 reviews
HomeStars: 48 reviews | 95% Score from Clients
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No Better Business Bureau rating
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Excellent online reviews
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Many years in business with no complaints
Discounts & Coupons for City Plumbing Mechanics
We currently aren’t aware of any discounts or coupons for City Plumbing Mechanics, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.