Mister Plumber is rated as one of the top 40 plumbing companies in the Greater Toronto Area. They rank in at number 36 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the GTA – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
416-939-1530
31 Bloorlea Creses
Etobicoke, ON M9B1P2
Related: See which other companies rank in the top 40
Accountability & Trust
Mister Plumber scores well in the category of accountability and trust. They have been in business for 21 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Mister Plumber is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.
Online Reviews
When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.
Warranties & Satisfaction Guarantee
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 40% of plumbers in the Greater Toronto Area.
Mister Plumber has not publicly published any information about providing a specific warranty or satisfaction guarantee.
Our Score for Mister Plumber
As you can see illustrated in the graphs below, our overall rating for Mister Plumber is Fair at 52%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is low at 30%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
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Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 21 years (since 1998).
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Google: 72 reviews | 98% Score from Clients
Yelp.ca: 7 reviews | 89% Score from Clients
HomeStars: 424 reviews | 98% Score from Clients
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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Decent online reviews
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Many years in business with no complaints
Mister Plumber’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for Mister Plumber, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.