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Review for Hoerner Heating and Plumbing & Ratings

Hoerner Heating and Plumbing is rated as one of the top 10 plumbing companies in the Greater Toronto Area. They rank in at number six on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the GTA – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Hoerner Heating and Plumbing

416-463-2573
868 Broadview Ave
Toronto, ON M4K 2R1

  
     

Related: See what other plumbers rank in the top 10 in the Greater Toronto Area

Accountability & Trust

Hoerner Heating and Plumbing scores well for accountability and trust. They have been in business for 35 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 30% of plumbers publically offer them in the Greater Toronto Area. However, it’s good to see that Hoerner Heating and Plumbing is heading in the right direction by offering a satisfaction guarantee.

Our Score for Hoerner Heating and Plumbing

In the bar graphs below, you can see that our overall score for Hoerner Heating and Plumbing is Excellent at 81%. Their Accountability & Trust score is excellent and adds up to 83%. Our adjusted Online Review score for them is very good at 72%, and their Warranties & Satisfaction Guarantee score amounts to very good at 50%.

Hoerner Heating and Plumbing
Overall Score

 Excellent

Accountability & Trust

 Excellent

Online Reviews

 Very Good

Warranties & Satisfaction Guarantee

 Very Good
 

Not Accredited by the Better Business Bureau.

Has No rating and 0 complaints.

In business 35 years (since 1981).

Google: 69 reviews | 98% Score from Clients

Yelp.ca: 22 reviews | 99% Score from Clients

HomeStars: 199 reviews | 99% Score from Clients

    Score for Hoerner Heating and Plumbing is decreased by:

    • No Better Business Bureau rating
    • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
    • Unnatural online review pattern(s)

    Their score is increased by:

    Hoerner Heating and Plumbing

    416-463-2573

    868 Broadview Ave, Toronto, Ontario M4K 2R1

    Address to report errors for plumbers & plumbing companies in this directory

     

    Discounts & Coupons for Hoerner Heating and Plumbing

    We currently aren’t aware of any discounts or coupons for Hoerner Heating and Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

    Tips for Hiring a Plumber

    Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.