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Ratings & Review for DrainRooter Plumbing

DrainRooter Plumbing is among the top 20 highest rated plumbing companies in the Greater Toronto Area. They rank in at number fifteen on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

DrainRooter Plumbing

416-477-4755
263 Bering Ave
Etobicoke, ON M8Z 3A5

  
     

Related: See which other plumbing companies rank in the top 20 in the GTA

Accountability & Trust

DrainRooter Plumbing scores well in our accountability and trust category. They have been operating for 13 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. DrainRooter Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to online ratings and reviews, the company does very well with strong reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Toronto Area. However, it’s good to see that DrainRooter Plumbing offers a warranty of 1 year on labour and a satisfaction guarantee.

Our Score for DrainRooter Plumbing

As you’ll see in the graph below, our overall score for DrainRooter Plumbing is Good at 69%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is fair at 50%, and their Warranty & Satisfaction Guarantee score weighs in at excellent at 75%.

DrainRooter Plumbing
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

 Excellent
 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 13 years (since 2003).

Google: 3 reviews | 100% Score from Clients

Yelp.ca: 1 review | 100% Score from Clients

HomeStars: 46 reviews | 99% Score from Clients

Score for DrainRooter Plumbing is decreased by:

  • Unnatural online review pattern(s)

Their score is increased by:

DrainRooter Plumbing

416-477-4755

263 Bering Ave, Etobicoke, Ontario M8Z 3A5

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Coupons & Discounts for DrainRooter Plumbing

If you’re thinking of hiring DrainRooter Plumbing, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.