ExpressRooter Plumbing is rated as one of the top 30 plumbing companies in the Greater Toronto Area. They rank in at number 23 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the GTA – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
877-312-7183
61 – 750 Oakdale Road
Toronto, ON M3N 2Z4
Related: See which other plumbing companies rank in the top 30 in the GTA
Accountability & Trust
ExpressRooter Plumbing scores well for accountability and trust. They have been in business for 17 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. ExpressRooter Plumbing is also accredited by the Better Business Bureau which we believe is important to create accountability.
Online Reviews
When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.
Warranties & Satisfaction Guarantee
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 40% of plumbing services publically offer them in the Greater Toronto Area. However, it’s good to see that ExpressRooter Plumbing offers a warranty of 1 year on parts and labour, a lifetime on underground drainage repair and a satisfaction guarantee.
Our Score for ExpressRooter Plumbing
As you can see illustrated in the graphs below, our overall rating for ExpressRooter Plumbing is Good at 63%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is low at 30%, and their Warranty & Satisfaction Guarantee score is excellent at 95%.
Overall Score
Good
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
Excellent
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Has an A+ rating and
In business 17 years (since 2002).
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Google: 85 reviews | 84% Score from Clients
Yelp.ca: 5 reviews | 80% Score from Clients
HomeStars: 648 reviews | 96% Score from Clients
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Unnatural online review pattern(s)
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Decent online reviews
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Many years in business with no complaints
ExpressRooter Plumbing’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for ExpressRooter Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.