Drainworks Plumbing ranks as one of the top highest rated plumbing companies in the Greater Toronto Area. They are rated at number 42 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
416-486-0000
7 – 46 Fieldway Road
Toronto, ON M8Z 3L2
Related: See what other plumbers rank in the top in the Greater Toronto Area
Accountability & Trust
Drainworks Plumbing scores well in our accountability and trust category. They have been operating for 24 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. Drainworks Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.
Online Reviews
In regard to ratings and reviews found on the internet, the company could do better by improving on some of their low reviews on HomeStars, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 40% of plumbing services publically offer them in the Greater Toronto Area. However, it’s good to see that Drainworks Plumbing offers a warranty of 1 year on parts and labour, a lifetime on underground drainage repair and a satisfaction guarantee.
Our Score for Drainworks Plumbing
In the bar graphs below, you can see that our overall score for Drainworks Plumbing is Fair at 43%. Their Accountability & Trust score is excellent and adds up to 100%. Our adjusted Online Review score for them is low at 0%, and their Warranty & Satisfaction Guarantee score is excellent at 95%.
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Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
Excellent
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Has an A+ rating and
In business 24 years (since 1995).
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Google: 121 reviews | 90% Score from Clients
Yelp.ca: 20 reviews | 57% Score from Clients
HomeStars: 1511 reviews | 95% Score from Clients
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Unnatural online review pattern(s)
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Decent online reviews
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Many years in business with no complaints
Discounts & Coupons for Drainworks Plumbing
We currently aren’t aware of any discounts or coupons for Drainworks Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.