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Review & Ratings for Drainworks Plumbing

Drainworks Plumbing ranks as one of the top 30 highest rated plumbing companies in the Greater Toronto Area. They are rated at number 29 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Drainworks Plumbing

416-233-6699
80 Nealon Avenue
Toronto, ON M4K 1Z2

  
     

Related: See which other plumbing companies rank in the top 30 in the GTA

Accountability & Trust

Drainworks Plumbing scores well in our accountability and trust category. They have been operating for 21 years, and they have had 1 complaint filed over the last 3 years with the Better Business Bureau. Drainworks Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Toronto Area. However, it’s good to see that Drainworks Plumbing offers a lifetime warranty on underground work.

Our Score for Drainworks Plumbing

In the bar graphs below, you can see that our overall score for Drainworks Plumbing is Good at 58%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is fair at 47%, and their Warranty & Satisfaction Guarantee score amounts to very good at 45%.

Drainworks Plumbing
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

 Very Good
 

Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 21 years (since 1995).

Google: 47 reviews | 80% Score from Clients

Yelp.ca: 19 reviews | 56% Score from Clients

HomeStars: 1437 reviews | 95% Score from Clients

Score for Drainworks Plumbing is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee

Their score is increased by:

Drainworks Plumbing

416-233-6699

80 Nealon Avenue, Toronto, Ontario M4K 1Z2

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Discounts & Coupons for Drainworks Plumbing

We currently aren’t aware of any discounts or coupons for Drainworks Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.