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Review for Mr. Rooter Plumbing & Ratings

Mr. Rooter Plumbing is among the top 30 highest rated plumbing companies in the Greater Toronto Area. They rank in at number 24 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Mr. Rooter Plumbing

416-742-3137
71 Penn Drive
North York, ON M9L 2A6

  
     

Related: See which other plumbing companies rank in the top 30 in the GTA

Accountability & Trust

Mr. Rooter Plumbing scores well for accountability and trust. They have been in business for 21 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Mr. Rooter Plumbing is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Toronto Area.

Mr. Rooter Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Mr. Rooter Plumbing

As you can see illustrated in the graphs below, our overall rating for Mr. Rooter Plumbing is Good at 59%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 44%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Mr. Rooter Plumbing
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 21 years (since 1995).

Google: 92 reviews | 94% Score from Clients

Yelp.ca: 26 reviews | 67% Score from Clients

HomeStars: 1449 reviews | 95% Score from Clients

Score for Mr. Rooter Plumbing is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Mr. Rooter Plumbing

416-742-3137

71 Penn Drive, North York, Ontario M9L 2A6

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Mr. Rooter Plumbing’s Coupons & Discounts

If you’re thinking of hiring Mr. Rooter Plumbing, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.