Thomas A. Pegg Plumbing & Heating Ltd. is among the top 30 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number 26 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Thomas A. Pegg Plumbing & Heating Ltd.
(613) 728-4780
831 Campbell Avenue
Ottawa, ON K2A 2C4
Related: See which other plumbing companies rank in the top 30 in the National Capital Region
Accountability & Trust
Thomas A. Pegg Plumbing & Heating scores well for accountability and trust. They have been in business for 41 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company could do better by improving on some of their low reviews on HomeStars and HomeStars. It would be helpful to see more reviews for this company. If you choose to work with them, make sure to let everyone know what your experience was like by posting a review for them on Yelp, Google, or HomeStars.
Warranties & Satisfaction Guarantee
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area.
Thomas A. Pegg Plumbing & Heating has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.
Our Score for Thomas A. Pegg Plumbing & Heating
As you can see illustrated in the graphs below, our overall rating for Thomas A. Pegg Plumbing & Heating is Fair at 49%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is low at 23%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
|
Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
None Published
|
-
Lower level of accountability – not accredited by and accountable to the Better Business Bureau
-
Low online reviews
-
Could do better with a Satisfaction Guarantee and/or a published Warranty
-
Many years in business with no complaints
Thomas A. Pegg Plumbing & Heating’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for Thomas A. Pegg Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.