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Review & Ratings for Thomas A. Pegg Plumbing & Heating Ltd.

Thomas A. Pegg Plumbing & Heating Ltd. is among the top 20 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number seventeen on’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.


Thomas A. Pegg Plumbing & Heating Ltd.

(613) 728-4780
831 Campbell Avenue
Ottawa, ON K2A 2C4


Related: See what other plumbers rank in the top 20 in the Greater Ottawa Area

Accountability & Trust

Thomas A. Pegg Plumbing & Heating scores well in the category of accountability and trust. They have been in business for 39 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. From our perspective, they could improve further by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars. However, it would be good to see a greater number of reviews for this company. If you decide to hire them, make sure to let everyone know how well they performed by posting a review for them on HomeStars, Yelp, or Google Places for Business.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area.

Thomas A. Pegg Plumbing & Heating has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Thomas A. Pegg Plumbing & Heating

As you’ll see in the graph below, our overall score for Thomas A. Pegg Plumbing & Heating is Fair at 41%. Their Accountability & Trust score is fair and comes in at 55%. Our adjusted Online Review score for them is low at 23%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Thomas A. Pegg Plumbing & Heating Ltd.
Overall Score


Accountability & Trust


Online Reviews


Warranties & Satisfaction Guarantee

None Published 

Not Accredited by the Better Business Bureau.

Has No rating and 0 complaints.

In business 39 years (since 1979).

Google: 0 reviews | 0% Score from Clients 0 reviews | 0% Score from Clients

HomeStars: 3 reviews | 97% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Thomas A. Pegg Plumbing & Heating Ltd. is decreased by:

  • No Better Business Bureau rating
  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Low online reviews

Their score is increased by:

  • Many years in business with no complaints

Thomas A. Pegg Plumbing & Heating Ltd.

(613) 728-4780

831 Campbell Avenue, Ottawa, Ontario K2A 2C4

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Thomas A. Pegg Plumbing & Heating’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Thomas A. Pegg Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.