The Irish Plumber ranks as one of the top 10 highest rated plumbing companies in the Greater Ottawa Area. They are rated at number seven on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the National Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
(613) 294-0864
1405 Raven Ave
Ottawa, ON K1Z 7Y5
Related: See what other plumbers rank in the top 10 in the Greater Ottawa Area
Accountability & Trust
The Irish Plumber scores well in the category of accountability and trust. They have been in business for 11 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. From our perspective, they could improve further by becoming accredited by the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Google, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area. However, it’s good to see that The Irish Plumber offers a warranty of 2 years on all work.
Our Score for The Irish Plumber
In the bar graphs below, you can see that our overall score for The Irish Plumber is Excellent at 79%. Their Accountability & Trust score is excellent and adds up to 83%. Our adjusted Online Review score for them is excellent at 93%, and their Warranty & Satisfaction Guarantee score is excellent at 75%.
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Overall Score
Excellent
Accountability & Trust
Excellent
Online Reviews
Excellent
Warranties & Satisfaction Guarantee
Excellent
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Has an A+ rating and
In business 11 years (since 2009).
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Google: 222 reviews | 98% Score from Clients
Yelp.ca: 1 review | 100% Score from Clients
HomeStars: 34 reviews | 95% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee
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Excellent online reviews
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Many years in business with no complaints
The Irish Plumber’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for The Irish Plumber, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.