Ratings & Reviews for S&R Mechanical

S&R Mechanical ranks as one of the top 20 highest rated plumbing companies in the Greater Ottawa Area. They are rated at number fifteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the National Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top 20 in the Greater Ottawa Area

Accountability & Trust

S&R Mechanical scores well in the category of accountability and trust. They have been in business for 34 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. From our perspective, they could improve further by becoming accredited by the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company performs moderately with average reviews on Google and HomeStars. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Ottawa Area.

S&R Mechanical has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for S&R Mechanical

As you can see illustrated in the graphs below, our overall rating for S&R Mechanical is Good at 62%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is fair at 56%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

S&R Mechanical

Coupons & Discounts for S&R Mechanical

We currently aren’t aware of any discounts or coupons for S&R Mechanical, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.