John The Plumber Review & Ratings

John The Plumber is among the top 20 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number eighteen on’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

John The Plumber

(613) 227-7465
1541 Riverside Drive
Ottawa, ON K1G 4E2  

Related: See what other plumbers rank in the top 20 in the Greater Ottawa Area

Accountability & Trust

John The Plumber scores well for accountability and trust. They have been in business for 14 years, and they have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company does fairly well with decent reviews on Yelp, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area. However, it’s good to see that John The Plumber offers a warranty of 2 years on all installations.

Our Score for John The Plumber

In the bar graphs below, you can see that our overall score for John The Plumber is Good at 61%. Their Accountability & Trust score is fair and adds up to 53%. Our adjusted Online Review score for them is very good at 77%, and their Warranty & Satisfaction Guarantee score is excellent at 75%.

Overall Score
Accountability & Trust
Online Reviews
 Very Good
Warranties & Satisfaction Guarantee

Has a B- rating and

In business 14 years (since 2006).

Google: 191 reviews | 90% Score from Clients 31 reviews | 64% Score from Clients

HomeStars: 43 reviews | 92% Score from Clients

Score for John The Plumber is decreased by:

Their score is increased by:

(613) 227-7465

1541 Riverside Drive, Ottawa, Ontario K1G 4E2
(613) 458-5006
348 Omer Lacasse Avenue, Ottawa, Ontario K1E 2X8
(613) 518-6114
3 – 15 Grenfell Crescent, Ottawa, Ontario K2G 0G3
(613) 454-5585
18 Montana Way, Ottawa, Ontario K2J 4M

Address to report errors for plumbers & plumbing companies in this directory


Coupons & Discounts for John The Plumber

We currently aren’t aware of any discounts or coupons for John The Plumber, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.