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John The Plumber Review & Ratings

John The Plumber ranks as one of the top 10 highest rated plumbing companies in the Greater Ottawa Area. They are rated at number seven on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the National Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

John The Plumber

(613) 227-7465
1541 Riverside Drive
Ottawa, ON K1G 4E2

(613) 458-5006
348 Omer Lacasse Avenue
Ottawa, ON K1E 2X8

(613) 518-6114
3 – 15 Grenfell Crescent
Ottawa, ON K2G 0G3

(613) 454-5585
18 Montana Way
Ottawa, ON K2J 4M

(613) 509-1320
77 Sunnybrooke Drive
Ottawa, ON K2M 2P2

  
     

Related: See which other plumbing companies rank in the top 10 in the National Capital Region

Accountability & Trust

John The Plumber scores well in the category of accountability and trust. They have been in business for 10 years, and they have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. From our perspective, they could improve further by becoming accredited by the Better Business Bureau.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area. However, it’s good to see that John The Plumber offers a warranty of 2 years on all installations.

Our Score for John The Plumber

As you can see illustrated in the graphs below, our overall rating for John The Plumber is Very Good at 74%. Their Accountability & Trust score is excellent at 78%. Our adjusted Online Review score for them is excellent at 86%, and their Warranty & Satisfaction Guarantee score weighs in at excellent at 75%.

John The Plumber
Overall Score

 Very Good

Accountability & Trust

 Excellent

Online Reviews

 Excellent

Warranties & Satisfaction Guarantee

 Excellent
 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 2 complaints.

In business 10 years (since 2006).

Google: 57 reviews | 90% Score from Clients

Yelp.ca: 22 reviews | 71% Score from Clients

HomeStars: 37 reviews | 94% Score from Clients

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John The Plumber

(613) 227-7465

1541 Riverside Drive, Ottawa, Ontario K1G 4E2
(613) 458-5006
348 Omer Lacasse Avenue, Ottawa, Ontario K1E 2X8
(613) 518-6114
3 – 15 Grenfell Crescent, Ottawa, Ontario K2G 0G3
(613) 454-5585
18 Montana Way, Ottawa, Ontario K2J 4M
(613) 509-1320
77 Sunnybrooke Drive, Ottawa, Ontario K2M 2P2

Address to report errors for plumbers & plumbing companies in this directory

 

Coupons & Discounts for John The Plumber

We currently aren’t aware of any discounts or coupons for John The Plumber, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.