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Faucet Fix Franchising Inc. Review & Ratings

Faucet Fix is rated as one of the top 5 plumbing companies in the Greater Ottawa Area. They rank in at number one on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the National Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Faucet Fix

(613) 563-4298
201 – 1 Cleopatra Drive
Nepean, ON K2G 3M9

  
     

Related: See which other companies rank in the top 5

Accountability & Trust

Faucet Fix scores well in the category of accountability and trust. They have been in business for 27 years, and they have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. Faucet Fix has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 30% of plumbers publically offer them in the Greater Ottawa Area. However, it’s good to see that Faucet Fix offers a warranty of 2 years on parts and labour and a satisfaction guarantee.

Our Score for Faucet Fix

In the bar graphs below, you can see that our overall score for Faucet Fix is Excellent at 93%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is excellent at 92%, and their Warranty & Satisfaction Guarantee score weighs in at excellent at 100%.

Faucet Fix
Overall Score

 Excellent

Accountability & Trust

 Excellent

Online Reviews

 Excellent

Warranties & Satisfaction Guarantee

 Excellent
 

Accredited by the Better Business Bureau.

Has an A+ rating and 2 complaints.

In business 27 years (since 1989).

Google: 22 reviews | 100% Score from Clients

Yelp.ca: 16 reviews | 93% Score from Clients

HomeStars: 48 reviews | 99% Score from Clients

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Faucet Fix

(613) 563-4298

201 – 1 Cleopatra Drive, Nepean, Ontario K2G 3M9

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Faucet Fix’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Faucet Fix, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.