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Review & Ratings for DS Plumbing

DS Plumbing is among the top 10 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number six on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

DS Plumbing

(613) 596-4349
110 – 20 Bexley Place
Nepean, ON K2H 8W2

  
     

Related: See which other plumbing companies rank in the top 10 in the National Capital Region

Accountability & Trust

DS Plumbing scores well in the category of accountability and trust. They have been in business for 12 years, and they have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. DS Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 30% of plumbers publically offer them in the Greater Ottawa Area. However, it’s good to see that DS Plumbing offers a warranty of a minimum of 2 years on parts and labour and a satisfaction guarantee.

Our Score for DS Plumbing

In the bar graphs below, you can see that our overall score for DS Plumbing is Excellent at 78%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is good at 65%, and their Warranties & Satisfaction Guarantee score weighs in at excellent at 100%.

DS Plumbing
Overall Score

 Excellent

Accountability & Trust

 Excellent

Online Reviews

 Good

Warranties & Satisfaction Guarantee

 Excellent
 

Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 12 years (since 2004).

Google: 63 reviews | 94% Score from Clients

Yelp.ca: 8 reviews | 95% Score from Clients

HomeStars: 206 reviews | 95% Score from Clients

Score for DS Plumbing is decreased by:

  • Unnatural online review pattern(s)

Their score is increased by:

DS Plumbing

(613) 596-4349

110 – 20 Bexley Place, Nepean, Ontario K2H 8W2

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DS Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for DS Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.