Review & Ratings for DS Plumbing

DS Plumbing is among the top 5 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number three on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See which other plumbing companies rank in the top 5 in the National Capital Region

Accountability & Trust

DS Plumbing scores well in the category of accountability and trust. They have been in business for 16 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. DS Plumbing is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does fairly well with decent reviews on Yelp, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 30% of plumbers publically offer them in the Greater Ottawa Area. However, it’s good to see that DS Plumbing offers a warranty of a minimum of 2 years on parts and labour and a satisfaction guarantee.

Our Score for DS Plumbing

As you’ll see in the graph below, our overall score for DS Plumbing is Excellent at 89%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is very good at 77%, and their Warranties & Satisfaction Guarantee score is excellent at 100%.

DS Plumbing

DS Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for DS Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.