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Roto-Rooter Sewer & Drain Service Review & Ratings

Roto-Rooter Sewer & Drain Service is among the top 10 highest rated plumbing companies in Greater Winnipeg. They rank in at number seven on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the Winnipeg area and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Roto-Rooter Sewer & Drain Service

(204) 775-8881
1460 Wellington Avenue
Winnipeg, MB R3E 0K5

  
     

Related: See which other plumbing companies rank in the top 10 in the Winnipeg area

Accountability & Trust

Roto-Rooter scores well in the category of accountability and trust. They have been in business for 27 years, and they have had 4 complaints filed against them with the Better Business Bureau over the past 3 years. Roto-Rooter Sewer & Drain Service is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on Google Places for Business and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

While warranties and satisfaction guarantees are common in some Canadian cities, only 40% of plumbers publically offer them in Greater Winnipeg. However, it’s good to see that Roto-Rooter offers a warranty of some kind, but they haven’t published much information about it.

Our Score for Roto-Rooter

As you’ll see in the graph below, our overall score for Roto-Rooter is Fair at 57%. Their Accountability & Trust score is excellent and comes in at 85%. Our adjusted Online Review score for them is good at 65%, and their Warranties & Satisfaction Guarantee score is low at 5%.

Roto-Rooter Sewer & Drain Service
Overall Score

 Fair

Accountability & Trust

 Excellent

Online Reviews

 Good

Warranties & Satisfaction Guarantee

Low 

Accredited by the Better Business Bureau.

Has an A+ rating and 4 complaints.

In business 27 years (since 1989).

Google: 589 reviews | 94% Score from Clients

Yelp.ca: 77 reviews | 95% Score from Clients

HomeStars: 0 reviews | 0% Score from Clients

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    Roto-Rooter Sewer & Drain Service

    (204) 775-8881

    1460 Wellington Avenue, Winnipeg, Manitoba R3E 0K5

    Address to report errors for plumbers & plumbing companies in this directory

     

    Coupons & Discounts for Roto-Rooter

    We currently aren’t aware of any discounts or coupons for Roto-Rooter, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

    Tips for Hiring a Plumber

    Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.