Universal Plumbing and Heating is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 60 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See what other plumbers rank in the top in Greater Vancouver
Accountability & Trust
Universal Plumbing and Heating scores well in our accountability and trust category. They have been operating for 5 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.
Universal Plumbing and Heating has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on Google. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.
Warranties & Satisfaction Guarantee
Universal Plumbing and Heating
604-873-3551
3586 Commercial Street
Vancouver, BC V5N 4E9
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
Universal Plumbing and Heating has not publicly published any information about providing a specific warranty or satisfaction guarantee.
Our Score for Universal Plumbing and Heating
As you’ll see in the graph below, our overall score for Universal Plumbing and Heating is Fair at 50%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is low at 38%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
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Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 5 years (since 2014).
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Google: 8 reviews | 70% Score from Clients
Yelp.ca: 0 reviews
HomeStars: 0 reviews
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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In business a fair number of years with no complaints
Discounts & Coupons for Universal Plumbing and Heating
We currently aren’t aware of any discounts or coupons for Universal Plumbing and Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.