Stevens Plumbing & Heating Ltd. Review & Ratings

Stevens Plumbing & Heating Ltd. is among the top 40 highest rated plumbing companies in Greater Vancouver. They rank in at number 40 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See what other plumbers rank in the top 40 in Greater Vancouver

Accountability & Trust

Stevens Plumbing scores well for accountability and trust. They have been in business for 39 years, and they have an A+ rating with the Better Business Bureau. They have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has also had 1 complaint over the same time frame.

Stevens Plumbing is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company performs moderately with average reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

 
Stevens Plumbing & Heating Ltd.

604-988-8822
1055 29th Street East
North Vancouver, BC, V7K 1C1  

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

Stevens Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.

Our Score for Stevens Plumbing

As you can see illustrated in the graphs below, our overall rating for Stevens Plumbing is Good at 61%. Their Accountability & Trust score is excellent at 95%. Our adjusted Online Review score for them is fair at 57%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Overall Score
 Good
Accountability & Trust
 Excellent
Online Reviews
 Fair
Warranties & Satisfaction Guarantee
None Published 

Has an A+ rating and

In business 39 years (since 1980).

Google: 12 reviews | 94% Score from Clients

Yelp.ca: 8 reviews | 80% Score from Clients

HomeStars: 10 reviews | 70% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Stevens Plumbing & Heating Ltd. is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

604-988-8822

1055 29th Street East, North Vancouver, British Columbia, V7K 1C1

Address to report errors for plumbers & plumbing companies in this directory

 

Stevens Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Stevens Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.