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Roto-Rooter Plumbing & Drain Services Review & Ratings

Roto-Rooter Plumbing & Drain Services is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 50 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Roto-Rooter Plumbing & Drain Services

604-736-1323
307 – 20285 Stewart Crescent
Maple Ridge, BC V2X 8G1

  
     

Related: See which other companies rank in the top

Accountability & Trust

Roto-Rooter scores fairly in the category of accountability and trust. They have been in business for 81 years, and they have an A+ rating with the Better Business Bureau. However, they have had 7 complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1.7 complaints over the same time period.

Roto-Rooter is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company performs moderately with average reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

Roto-Rooter has not published any information publicly about offering a specific warranty or satisfaction guarantee.

Our Score for Roto-Rooter

As you can see illustrated in the graphs below, our overall rating for Roto-Rooter is Fair at 50%. Their Accountability & Trust score is very good at 70%. Our adjusted Online Review score for them is good at 61%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Roto-Rooter Plumbing & Drain Services
Overall Score

 Fair

Accountability & Trust

 Very Good

Online Reviews

 Good

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 7 complaints.

In business 81 years (since 1935).

Google: 150 reviews | 94% Score from Clients

Yelp.ca: 56 reviews | 75% Score from Clients

HomeStars: 21 reviews | 75% Score from Clients

Score for Roto-Rooter Plumbing & Drain Services is decreased by:

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Roto-Rooter Plumbing & Drain Services

604-736-1323

307 – 20285 Stewart Crescent, Maple Ridge, BC V2X 8G1

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Discounts & Coupons for Roto-Rooter

If you’re looking at calling on Roto-Rooter, make sure to check out their coupons and discounts page first.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.