Riverside Heating & Plumbing Services ranks as one of the top 10 highest rated plumbing companies in Greater Vancouver. They are rated at number 0 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Accountability & Trust
Riverside Heating & Plumbing has a moderate score in the category of accountability and trust. They have been in business for 12 years, but they have a A rating with the Better Business Bureau. They have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have also received an average of 1 complaint over the same time period.
Currently only 50% of Greater Vancouver’s plumbing companies are accredited by the Better Business Bureau. From our perspective, Riverside Heating & Plumbing could improve further by becoming accredited and improving their rating with the Better Business Bureau.
In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on Google. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
15 – 20222 96 Ave
Langley, BC V1M 3C3
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
Riverside Heating & Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.
Our Score for Riverside Heating & Plumbing
In the bar graphs below, you can see that our overall score for Riverside Heating & Plumbing is Fair at 49%. Their Accountability & Trust score is good and adds up to 58%. Our adjusted Online Review score for them is very good at 70%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.
Coupons & Discounts for Riverside Heating & Plumbing
If you’re thinking of hiring Riverside Heating & Plumbing, make sure to take a quick look at their discounts and coupons webpage first.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.