Ratings & Review for Pure Mechanical Group Ltd.

Pure Mechanical Group Ltd. ranks as one of the top 40 highest rated plumbing companies in Greater Vancouver. They are rated at number 36 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top 40

Accountability & Trust

Pure Mechanical scores well in our accountability and trust category. They have been operating for 10 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.

Pure Mechanical has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company performs moderately with average reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Pure Mechanical offers a warranty of 2 years on labour and a satisfaction guarantee.

Our Score for Pure Mechanical

As you can see illustrated in the graphs below, our overall rating for Pure Mechanical is Good at 64%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 47%, and their Warranty & Satisfaction Guarantee score is very good at 60%.

Pure Mechanical Group Ltd.

Discounts & Coupons for Pure Mechanical

We currently aren’t aware of any discounts or coupons for Pure Mechanical, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.