Papa Plumbing Heating and Drainage Ltd. is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 88 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Related: See what other plumbers rank in the top in Greater Vancouver
Accountability & Trust
Papa Plumbing has a moderate score in our accountability and trust category. They have been operating for 23 years, and they have an A+ rating with the Better Business Bureau. However, they have had 8 complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.
Papa Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on HomeStars, Google, and Yelp. It would be good to see more reviews for this company. If you decide to hire them, make sure to let everyone know how well they performed by posting a review for them on HomeStars, Yelp, or Google.
Warranties & Satisfaction Guarantee
Papa Plumbing Heating and Drainage Ltd.
604-437-7272
12434 69 Ave
Surrey, BC V3W 0L7
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
Papa Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for Papa Plumbing
In the bar graphs below, you can see that our overall score for Papa Plumbing is Low at 36%. Their Accountability & Trust score is fair and adds up to 53%. Our adjusted Online Review score for them is fair at 42%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.
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Overall Score
Low
Accountability & Trust
Fair
Online Reviews
Fair
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 23 years (since 1996).
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Google: 52 reviews | 56% Score from Clients
Yelp.ca: 29 reviews | 50% Score from Clients
HomeStars: 24 reviews | 63% Score from Clients
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Low online reviews
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Could do better with a Satisfaction Guarantee and/or a published Warranty
Papa Plumbing’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for Papa Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.