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Ratings & Reviews for Papa Plumbing Heating and Drainage Ltd.

Papa Plumbing Heating and Drainage Ltd. is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 72 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Papa Plumbing Heating and Drainage Ltd.

604-437-7272
12434 69 Ave
Surrey, BC V3W 0L7

  
     

Related: See what other plumbers rank in the top in Greater Vancouver

Accountability & Trust

Papa Plumbing has a moderate score in our accountability and trust category. They have been operating for 20 years, and they have an A+ rating with the Better Business Bureau. However, they have had 13 complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1.7 complaints over the same time frame.

Papa Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

Papa Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.

Our Score for Papa Plumbing

In the bar graphs below, you can see that our overall score for Papa Plumbing is Low at 38%. Their Accountability & Trust score is fair and adds up to 53%. Our adjusted Online Review score for them is fair at 44%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.

Papa Plumbing Heating and Drainage Ltd.
Overall Score

 Low

Accountability & Trust

 Fair

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 13 complaints.

In business 20 years (since 1996).

Google: 20 reviews | 56% Score from Clients

Yelp.ca: 17 reviews | 55% Score from Clients

HomeStars: 21 reviews | 71% Score from Clients

  • Offer 24/7 Emergency Plumbing

Score for Papa Plumbing Heating and Drainage Ltd. is decreased by:

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Papa Plumbing Heating and Drainage Ltd.

604-437-7272

12434 69 Ave, Surrey, BC V3W 0L7

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Papa Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Papa Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.