Mr. Rooter Review & Ratings

Mr. Rooter is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 77 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top in Greater Vancouver

Accountability & Trust

Mr. Rooter has a moderate score in the category of accountability and trust. They have been in business for 29 years, and they have an A+ rating with the Better Business Bureau. They have had 6 complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1 complaint over the same time period.

Mr. Rooter is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Greater Vancouver’s plumbing companies are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

 
Mr. Rooter

1-877-224-9198
107 – 3070 Norland Ave
Burnaby, BC V5B 3A6  

1334 Adanac St
Vancouver, BC V5L 3J7

1360 Honeysuckle Lane
Coquitlam, BC V3E 2N5

151 – 32500 South Fraser Way
Abbotsford, BC V2T 4W1

505 – 8840 210 St
Langley, BC V3A5N8

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Mr. Rooter offers a parts and labour guarantee.

Our Score for Mr. Rooter

In the bar graphs below, you can see that our overall score for Mr. Rooter is Low at 38%. Their Accountability & Trust score is good and adds up to 60%. Our adjusted Online Review score for them is low at 38%, and their Warranty & Satisfaction Guarantee score is low at 15%.

Overall Score
 Low
Accountability & Trust
 Good
Online Reviews
 Low
Warranties & Satisfaction Guarantee
Low 

Has an A+ rating and

In business 29 years (since 1990).

Google: 171 reviews | 82% Score from Clients

Yelp.ca: 38 reviews | 52% Score from Clients

HomeStars: 47 reviews | 76% Score from Clients

Score for Mr. Rooter is decreased by:

Their score is increased by:

1-877-224-9198

107 – 3070 Norland Ave, Burnaby, British Columbia V5B 3A6
1334 Adanac St, Vancouver, British Columbia V5L 3J7
1360 Honeysuckle Lane, Coquitlam, British Columbia V3E 2N5
151 – 32500 South Fraser Way, Abbotsford, British Columbia V2T 4W1
505 – 8840 210 St, Langley, British Columbia V3A5N8

Address to report errors for plumbers & plumbing companies in this directory

 

Discounts & Coupons for Mr. Rooter

We currently aren’t aware of any discounts or coupons for Mr. Rooter, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.