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Review & Ratings for Milani Plumbing Drainage & Heating Ltd.

Milani Plumbing Drainage & Heating Ltd. is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 46 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

Milani Plumbing Drainage & Heating Ltd.

604-737-2603
3433 E 25th Ave
Vancouver, BC V5R 1J9

5526 Kingsway
Burnaby, BC V5H 2G2

10581 King George Blvd
Surrey, BC V3T 2X5

22200 Wilson Ave
Richmond, BC V6V 2P6

  
     

Related: See which other companies rank in the top

Accountability & Trust

Milani scores fairly for accountability and trust. They have been in business for 60 years, and they have an A+ rating with the Better Business Bureau. However, they have had 21 complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1.7 complaints over the same time frame, and the average company their size across Canada has had 9 complaints over the same period.

Milani is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

When it comes to online ratings and reviews, the company performs moderately with average reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Milani is heading in the right direction by offering a satisfaction guarantee.

Our Score for Milani

As you can see illustrated in the graphs below, our overall rating for Milani is Fair at 54%. Their Accountability & Trust score is very good at 70%. Our adjusted Online Review score for them is good at 60%, and their Warranty & Satisfaction Guarantee score is fair at 25%.

Milani Plumbing Drainage & Heating Ltd.
Overall Score

 Fair

Accountability & Trust

 Very Good

Online Reviews

 Good

Warranties & Satisfaction Guarantee

 Fair
 

Accredited by the Better Business Bureau.

Has an A+ rating and 21 complaints.

In business 60 years (since 1956).

Google: 176 reviews | 84% Score from Clients

Yelp.ca: 33 reviews | 73% Score from Clients

HomeStars: 325 reviews | 87% Score from Clients

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    Milani Plumbing Drainage & Heating Ltd.

    604-737-2603

    3433 E 25th Ave, Vancouver, BC V5R 1J9

    Address to report errors for plumbers & plumbing companies in this directory

     

    Coupons & Discounts for Milani

    We currently aren’t aware of any discounts or coupons for Milani, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

    Tips for Hiring a Plumber

    Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.