In Ur Town Plumbing & Heating is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 57 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Related: See what other plumbers rank in the top in Greater Vancouver
Accountability & Trust
In Ur Town Plumbing has a moderate score for accountability and trust. They have been in business for 13 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1 complaint over the same time frame.
Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau. In our view, In Ur Town Plumbing could improve some more by becoming accredited.
Online Reviews
In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
778-829-1448
3695 W 10th Ave
Vancouver, BC V6R 4P1
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
In Ur Town Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.
Our Score for In Ur Town Plumbing
As you’ll see in the graph below, our overall score for In Ur Town Plumbing is Fair at 51%. Their Accountability & Trust score is fair and comes in at 50%. Our adjusted Online Review score for them is very good at 73%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
|
Overall Score
Fair
Accountability & Trust
Fair
Online Reviews
Very Good
Warranties & Satisfaction Guarantee
None Published
|
-
Lower level of accountability – not accredited by and accountable to the Better Business Bureau
-
Unnatural online review pattern(s)
-
Could do better with a Satisfaction Guarantee and/or a published Warranty
-
Good online reviews
-
Many years in business with no complaints
In Ur Town Plumbing’s Coupons & Discounts
If you’re looking at calling on In Ur Town Plumbing, make sure to check out their coupons and discounts page first.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.