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Ratings & Reviews for In Ur Town Plumbing & Heating

In Ur Town Plumbing & Heating is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 41 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

In Ur Town Plumbing & Heating

778-829-1448
3695 W 10th Ave
Vancouver, BC V6R 4P1

  
     

Related: See what other plumbers rank in the top in Greater Vancouver

Accountability & Trust

In Ur Town Plumbing has a moderate score for accountability and trust. They have been in business for 10 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1.7 complaints over the same time frame.

Presently, 60% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau. In our view, In Ur Town Plumbing could improve some more by becoming accredited.

Online Reviews

In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

In Ur Town Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for In Ur Town Plumbing

As you’ll see in the graph below, our overall score for In Ur Town Plumbing is Fair at 56%. Their Accountability & Trust score is fair and comes in at 50%. Our adjusted Online Review score for them is excellent at 79%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

In Ur Town Plumbing & Heating
Overall Score

 Fair

Accountability & Trust

 Fair

Online Reviews

 Excellent

Warranties & Satisfaction Guarantee

None Published 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 10 years (since 2006).

Google: 8 reviews | 88% Score from Clients

Yelp.ca: 4 reviews | 95% Score from Clients

HomeStars: 4 reviews | 100% Score from Clients

Score for In Ur Town Plumbing & Heating is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

In Ur Town Plumbing & Heating

778-829-1448

3695 W 10th Ave, Vancouver, BC V6R 4P1

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Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.