Review & Ratings for Creative Plumbing & Heating Ltd.

Creative Plumbing & Heating Ltd. is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 65 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top

Accountability & Trust

Creative Plumbing scores well in our accountability and trust category. They have been operating for 32 years, and they have an A+ rating with the Better Business Bureau. They have had 1 complaint filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have also had an average of 1 complaint over the same time frame.

Creative Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google and HomeStars. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

Creative Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Creative Plumbing

In the bar graphs below, you can see that our overall score for Creative Plumbing is Fair at 46%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is low at 37%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.

Creative Plumbing & Heating Ltd.

Creative Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Creative Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.