Concept Plumbing & Gas Ltd. ranks as one of the top 30 highest rated plumbing companies in Greater Vancouver. They are rated at number 28 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 30 in the Lower Mainland
Accountability & Trust
Concept Plumbing & Gas scores well for accountability and trust. They have been in business for 16 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1 complaint over the same time frame.
Concept Plumbing & Gas is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau.
Online Reviews
When it comes to online ratings and reviews, the company does well with good reviews on Google and HomeStars. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.
Warranties & Satisfaction Guarantee
1-888-228-9608
2625A Alliance Street
Abbotsford, BC V2S 3J9
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
It’s good to see that Concept Plumbing & Gas offers a warranty of 1 year on labour and a satisfaction guarantee.
Our Score for Concept Plumbing & Gas
As you can see illustrated in the graphs below, our overall rating for Concept Plumbing & Gas is Good at 68%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is good at 58%, and their Warranty & Satisfaction Guarantee score is very good at 50%.
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Overall Score
Good
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
Very Good
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Has an A+ rating and
In business 16 years (since 2003).
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Google: 28 reviews | 98% Score from Clients
Yelp.ca: 0 reviews
HomeStars: 8 reviews | 100% Score from Clients
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Unnatural online review pattern(s)
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Decent online reviews
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Many years in business with no complaints
Concept Plumbing & Gas’s Coupons & Discounts
If you’re considering hiring Concept Plumbing & Gas, make sure to take a look at their coupons and discounts page first.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.