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Ratings & Review for Concept Plumbing & Gas Ltd.

Concept Plumbing & Gas Ltd. ranks as one of the top 20 highest rated plumbing companies in Greater Vancouver. They are rated at number fourteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Concept Plumbing & Gas Ltd.

1-888-228-9608
2625A Alliance Street
Abbotsford, BC V2S 3J9

  
     

Related: See which other plumbing companies rank in the top 20 in the Lower Mainland

Accountability & Trust

Concept Plumbing & Gas scores well for accountability and trust. They have been in business for 13 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years The average plumbing company in Greater Vancouver has had 1.7 complaints over the same time frame.

Concept Plumbing & Gas is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

When it comes to online ratings and reviews, the company performs moderately with average reviews on Google Places for BusinessHomeStars. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

It’s good to see that Concept Plumbing & Gas offers a warranty of 1 year on labour and a satisfaction guarantee.

Our Score for Concept Plumbing & Gas

As you can see illustrated in the graphs below, our overall rating for Concept Plumbing & Gas is Very Good at 72%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is good at 64%, and their Warranty & Satisfaction Guarantee score amounts to very good at 50%.

Concept Plumbing & Gas Ltd.
Overall Score

 Very Good

Accountability & Trust

 Excellent

Online Reviews

 Good

Warranties & Satisfaction Guarantee

 Very Good
 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 13 years (since 2003).

Google: 12 reviews | 100% Score from Clients

Yelp.ca: 0 reviews | 0% Score from Clients

HomeStars: 6 reviews | 100% Score from Clients

Score for Concept Plumbing & Gas Ltd. is decreased by:

  • Unnatural online review pattern(s)

Their score is increased by:

Concept Plumbing & Gas Ltd.

1-888-228-9608

2625A Alliance Street, Abbotsford, BC V2S 3J9

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Concept Plumbing & Gas’s Coupons & Discounts

If you’re considering hiring Concept Plumbing & Gas, make sure to take a look at their coupons and discounts page first.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.