Review for Blue Moon Plumbing & Heating Ltd. & Ratings

Blue Moon Plumbing & Heating Ltd. is among the top 20 highest rated plumbing companies in Greater Vancouver. They rank in at number sixteen on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See which other companies rank in the top 20

Accountability & Trust

Blue Moon Plumbing & Heating scores well for accountability and trust. They have been in business for 18 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1 complaint over the same time frame.

Blue Moon Plumbing & Heating is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does fairly well with decent reviews on Google and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

It’s good to see that Blue Moon Plumbing & Heating is heading in the right direction by offering a satisfaction guarantee.

Our Score for Blue Moon Plumbing & Heating

In the bar graphs below, you can see that our overall score for Blue Moon Plumbing & Heating is Very Good at 75%. Their Accountability & Trust score is excellent and adds up to 100%. Our adjusted Online Review score for them is very good at 76%, and their Warranty & Satisfaction Guarantee score is fair at 25%.

Blue Moon Plumbing & Heating Ltd.

Coupons & Discounts for Blue Moon Plumbing & Heating

If you’re looking at calling on Blue Moon Plumbing & Heating, make sure to check out their coupons and discounts page first.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.