Aim Plumbing & Heating Ltd. ranks as one of the top highest rated plumbing companies in Greater Vancouver. They are rated at number 49 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other companies rank in the top
Accountability & Trust
Aim Plumbing & Heating scores fairly in the category of accountability and trust. They have been in business for 34 years, but they have a A rating with the Better Business Bureau. They have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1 complaint over the same time period.
Aim Plumbing & Heating is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Greater Vancouver’s plumbing companies are accredited by the Better Business Bureau. From our perspective, Aim Plumbing & Heating could improve further by improving their rating with the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
604-464-7988
80 – 2710 Barnet Hwy
Coquitlam, BC V3B 1B8
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
It’s good to see that Aim Plumbing & Heating offers a warranty of 5 years on labour. Their warranty and guarantee offering is the best in the Lower Mainland.
Our Score for Aim Plumbing & Heating
In the bar graphs below, you can see that our overall score for Aim Plumbing & Heating is Fair at 55%. Their Accountability & Trust score is very good and adds up to 70%. Our adjusted Online Review score for them is good at 66%, and their Warranty & Satisfaction Guarantee score is good at 35%.
Overall Score
Fair
Accountability & Trust
Very Good
Online Reviews
Good
Warranties & Satisfaction Guarantee
Good
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Has a A rating and
In business 34 years (since 1985).
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Google: 20 reviews | 82% Score from Clients
Yelp.ca: 5 reviews | 68% Score from Clients
HomeStars: 7 reviews | 74% Score from Clients
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee
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Decent online reviews
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Many years in business with minimal complaints
Coupons & Discounts for Aim Plumbing & Heating
We currently aren’t aware of any discounts or coupons for Aim Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.