North Shore Plumbing & Heating Company Ltd. ranks as one of the top 10 highest rated plumbing companies in Greater Vancouver. They are rated at number three on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 10 in the Lower Mainland
Accountability & Trust
North Shore Plumbing & Heating scores well in our accountability and trust category. They have been operating for 70 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.
North Shore Plumbing & Heating has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.
Online Reviews
When it comes to online ratings and reviews, the company does very well with strong reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.
Warranties & Satisfaction Guarantee
North Shore Plumbing & Heating Company Ltd.
604-988-1840
817 1st St W North Vancouver
BC V7P 1A4
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
It’s good to see that North Shore Plumbing & Heating offers a warranty of 1 year on labour for new installations.
Our Score for North Shore Plumbing & Heating
As you can see illustrated in the graphs below, our overall rating for North Shore Plumbing & Heating is Excellent at 83%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is excellent at 82%, and their Warranty & Satisfaction Guarantee score is fair at 25%.
Overall Score
Excellent
Accountability & Trust
Excellent
Online Reviews
Excellent
Warranties & Satisfaction Guarantee
Fair
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Has an A+ rating and
In business 70 years (since 1949).
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Google: 53 reviews | 90% Score from Clients
Yelp.ca: 3 reviews | 100% Score from Clients
HomeStars: 4 reviews | 75% Score from Clients
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee
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Excellent online reviews
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Many years in business with no complaints
Coupons & Discounts for North Shore Plumbing & Heating
We currently aren’t aware of any discounts or coupons for North Shore Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.