Roto-Rooter Sewer & Drain Cleaning Service is rated as one of the top 5 plumbing companies in Greater Edmonton. They rank in at number three on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Edmonton Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See what other plumbers rank in the top 5 in Greater Edmonton
Accountability & Trust
Roto-Rooter scores well in the category of accountability and trust. They have been in business for 43 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Edmonton have received an average of 0.6 complaints over the same time period.
Roto-Rooter is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on Google and Yelp.
Warranties & Satisfaction Guarantee
Roto-Rooter Sewer & Drain Cleaning Service
780-452-3284
12609 127 Ave
Edmonton, AB T5L 3E8
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
It’s good to see that Roto-Rooter offers a “written guarantee”.
Our Score for Roto-Rooter
As you’ll see in the graph below, our overall score for Roto-Rooter is Excellent at 84%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is excellent at 91%, and their Warranties & Satisfaction Guarantee score is low at 5%.
Overall Score
Excellent
Accountability & Trust
Excellent
Online Reviews
Excellent
Warranties & Satisfaction Guarantee
Low
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Has an A+ rating and
In business 43 years (since 1976).
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Google: 31 reviews | 84% Score from Clients
Yelp.ca: 16 reviews | 93% Score from Clients
HomeStars: 0 reviews
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Could do better with a Satisfaction Guarantee
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Excellent online reviews
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Many years in business with no complaints
Roto-Rooter’s Coupons & Discounts
If you’re considering hiring Roto-Rooter, make sure to take a look at their coupons and discounts page first.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.