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Ratings & Reviews for Richfield Plumbing & Heating Ltd.

Richfield Plumbing & Heating Ltd. ranks as one of the top 5 highest rated plumbing companies in Greater Edmonton. They are rated at number three on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the Edmonton Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Richfield Plumbing & Heating Ltd.

780-462-7321
8740 51 Avenue
Edmonton, AB T6E 5E8

  
     

Related: See which other companies rank in the top 5

Accountability & Trust

Richfield scores well for accountability and trust. They have been in business for 37 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Edmonton has had 2 complaints over the same time frame.

Presently, 72% of Greater Edmonton’s plumbers are accredited by the Better Business Bureau. In our view, Richfield could improve some more by becoming accredited.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

Richfield has not published any information publicly about offering a specific warranty or satisfaction guarantee.

Our Score for Richfield

As you can see illustrated in the graphs below, our overall rating for Richfield is Excellent at 83%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is excellent at 91%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Richfield Plumbing & Heating Ltd.
Overall Score

 Excellent

Accountability & Trust

 Excellent

Online Reviews

 Excellent

Warranties & Satisfaction Guarantee

None Published 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 37 years (since 1979).

Google: 29 reviews | 90% Score from Clients

Yelp.ca: 18 reviews | 93% Score from Clients

HomeStars: 1 review | 100% Score from Clients

Score for Richfield Plumbing & Heating Ltd. is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Richfield Plumbing & Heating Ltd.

780-462-7321

8740 51 Avenue, Edmonton, Alberta T6E 5E8

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Coupons & Discounts for Richfield

We currently aren’t aware of any discounts or coupons for Richfield, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.