Review & Ratings for Capital Plumbing & Heating Ltd.

Capital Plumbing & Heating Ltd. is rated as one of the top 20 plumbing companies in Greater Edmonton. They rank in at number thirteen on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Edmonton Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top 20

Accountability & Trust

Capital Plumbing & Heating scores well for accountability and trust. They have been in business for 18 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Edmonton has had 0.6 complaints over the same time frame.

Capital Plumbing & Heating is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company performs moderately with average reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

It’s good to see that Capital Plumbing & Heating offers a warranty of 1 year on parts and labour and a satisfaction guarantee. Their warranty and guarantee offering is the best in the Edmonton Capital Region.

Our Score for Capital Plumbing & Heating

As you can see illustrated in the graphs below, our overall rating for Capital Plumbing & Heating is Good at 69%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 46%, and their Warranty & Satisfaction Guarantee score is excellent at 95%.

Capital Plumbing & Heating Ltd.

Discounts & Coupons for Capital Plumbing & Heating

We currently aren’t aware of any discounts or coupons for Capital Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.