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Review & Ratings for Butler Plumbing Heating & Gasfitting Ltd.

Butler Plumbing Heating & Gasfitting Ltd. is rated as one of the top 30 plumbing companies in Greater Edmonton. They rank in at number 22 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Edmonton Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Butler Plumbing Heating & Gasfitting Ltd.

780-432-3947
4260 93 St NW
Edmonton, AB T6E 5P5

  
     

Related: See which other plumbing companies rank in the top 30 in the Edmonton Capital Region

Accountability & Trust

Butler scores well for accountability and trust. They have been in business for 11 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Edmonton has had 2 complaints over the same time frame.

Butler is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company has a low number of reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Butler offers a warranty of 30 days on labour for repairs and 1 year for renovations and new construction.

Our Score for Butler

As you can see illustrated in the graphs below, our overall rating for Butler is Good at 59%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 45%, and their Warranty & Satisfaction Guarantee score is low at 20%.

Butler Plumbing Heating & Gasfitting Ltd.
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

 
Low 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 11 years (since 2005).

Google: 22 reviews | 66% Score from Clients

Yelp.ca: 6 reviews | 67% Score from Clients

HomeStars: 152 reviews | 93% Score from Clients

Score for Butler Plumbing Heating & Gasfitting Ltd. is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee

Their score is increased by:

Butler Plumbing Heating & Gasfitting Ltd.

780-432-3947

4260 93 St NW, Edmonton, Alberta T6E 5P5

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Discounts & Coupons for Butler

We currently aren’t aware of any discounts or coupons for Butler, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.