Review & Ratings for Butler Plumbing Heating & Gasfitting Ltd.

Butler Plumbing Heating & Gasfitting Ltd. is among the top 30 highest rated plumbing companies in Greater Edmonton. They rank in at number 26 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Edmonton Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See what other plumbers rank in the top 30 in Greater Edmonton

Accountability & Trust

Butler scores well for accountability and trust. They have been in business for 14 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Edmonton has had 0.6 complaints over the same time frame.

Butler is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company performs moderately with average reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Butler offers a warranty of 30 days on labour for repairs and 1 year for renovations and new construction.

Our Score for Butler

As you can see illustrated in the graphs below, our overall rating for Butler is Fair at 57%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 46%, and their Warranty & Satisfaction Guarantee score is low at 20%.

Butler Plumbing Heating & Gasfitting Ltd.

Discounts & Coupons for Butler

We currently aren’t aware of any discounts or coupons for Butler, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.