Review for Pete The Plumber & Ratings

Pete The Plumber is rated as one of the top 5 plumbing companies in Calgary. They rank in at number four on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Calgary area – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top 5 in Calgary

Accountability & Trust

Pete The Plumber scores well for accountability and trust. They have been in business for 20 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Calgary has had 0.7 complaints over the same time frame.

Pete The Plumber is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Calgary’s plumbers are accredited by the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company performs moderately with average reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Pete The Plumber offers a warranty of 2 years on parts and labour and a satisfaction guarantee.

Our Score for Pete The Plumber

As you can see illustrated in the graphs below, our overall rating for Pete The Plumber is Very Good at 76%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is fair at 46%, and their Warranty & Satisfaction Guarantee score is excellent at 100%.

Pete The Plumber

Pete The Plumber’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Pete The Plumber, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.