Ratings & Review for Knight Plumbing, Heating and Air Conditioning

Knight Plumbing, Heating and Air Conditioning is among the top 20 highest rated plumbing companies in Calgary. They rank in at number thirteen on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Calgary area and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See what other plumbers rank in the top 20 in Calgary

Accountability & Trust

Knight Plumbing, Heating and Air Conditioning scores well in the category of accountability and trust. They have been in business for 49 years, and they have an A+ rating with the Better Business Bureau. They have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Calgary have received an average of 0.7 complaints over the same time period, and the average company their size across Canada has had 2 complaints over the same period.

Knight Plumbing, Heating and Air Conditioning is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Calgary’s plumbing companies are accredited by the Better Business Bureau. From our perspective, Knight Plumbing, Heating and Air Conditioning could improve further by working on their online ratings.

Online Reviews

When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Knight Plumbing, Heating and Air Conditioning offers a warranty of 1 year on parts and 2 years on labour and a satisfaction guarantee.

Our Score for Knight Plumbing, Heating and Air Conditioning

In the bar graphs below, you can see that our overall score for Knight Plumbing, Heating and Air Conditioning is Good at 58%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is low at 28%, and their Warranty & Satisfaction Guarantee score is excellent at 100%.

Knight Plumbing, Heating and Air Conditioning

Discounts & Coupons for Knight Plumbing, Heating and Air Conditioning

If you’re thinking of hiring Knight Plumbing, Heating and Air Conditioning, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.