Review & Ratings for Drainmasters Plumbing Services

Drainmasters Plumbing Services is rated as one of the top 30 plumbing companies in Calgary. They rank in at number 24 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Calgary area – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top 30

Accountability & Trust

Drainmasters Plumbing Services scores well in our accountability and trust category. They have been operating for 18 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Calgary have had an average of 1 complaint over the same time frame.

Currently only 50% of Calgary’s plumbing services are accredited by the Better Business Bureau. In our view, Drainmasters Plumbing Services could improve some more by becoming accredited and working on their online ratings.

Online Reviews

In regard to ratings and reviews found on the internet, the company could do better by improving on some of their low reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

 
Drainmasters Plumbing Services

403-274-7241
PO Box 68077
28 Crowfoot Terrace NW, Calgary, AB T3G 4J8  

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

It’s good to see that Drainmasters Plumbing Services offers a warranty of 1 year on parts and labour.

Our Score for Drainmasters Plumbing Services

As you’ll see in the graph below, our overall score for Drainmasters Plumbing Services is Low at 38%. Their Accountability & Trust score is excellent and comes in at 88%. Our adjusted Online Review score for them is low at 0%, and their Warranties & Satisfaction Guarantee score is very good at 45%.

Overall Score
 Low
Accountability & Trust
 Excellent
Online Reviews
Low 
Warranties & Satisfaction Guarantee
 Very Good
 

Has an A+ rating and

In business 18 years (since 2001).

Google: 1 review | 320% Score from Clients

Yelp.ca: 1 review | 100% Score from Clients

HomeStars: 46 reviews | 97% Score from Clients

Score for Drainmasters Plumbing Services is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee

Their score is increased by:

403-274-7241

PO Box 68077, 28 Crowfoot Terrace NW, Calgary, Alberta T3G 4J8

Address to report errors for plumbers & plumbing companies in this directory

 

Coupons & Discounts for Drainmasters Plumbing Services

We currently aren’t aware of any discounts or coupons for Drainmasters Plumbing Services, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.