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Review & Ratings for DrainCom

DrainCom is among the top 20 highest rated plumbing companies in the Greater Toronto Area. They rank in at number twelve on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 20 different factors. The rating system looks at all information available for every plumbing company in the GTA and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

     
  

DrainCom

416-989-5757
1307 Kamato Road
Mississauga, ON L4W 2M2

  
     

Related: See what other plumbers rank in the top 20 in the Greater Toronto Area

Accountability & Trust

DrainCom scores well for accountability and trust. They have been in business for 16 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company does very well with strong reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, they’re not often offered in the Greater Toronto Area. However, it’s good to see that DrainCom offers a 99 month parts warranty and a 99 month labour warranty.

Our Score for DrainCom

In the bar graphs below, you can see that our overall score for DrainCom is Good at 66%. Their Accountability & Trust score is excellent and adds up to 88%. Their Online Review score is fair at 46%, and their Warranties & Satisfaction Guarantee score weighs in at excellent at 75%.

DrainCom
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Fair

Warranties & Satisfaction Guarantee

 Excellent
 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 16 years (since 1999).

Google: 9 reviews | 98% Score from Clients

Yelp.ca: 4 reviews | 95% Score from Clients

HomeStars: 315 reviews | 99% Score from Clients

    Score for DrainCom is decreased by:

    • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
    • Unnatural online review pattern(s)
    • Could do better with a Satisfaction Guarantee

    Their score is increased by:

    DrainCom

    416-989-5757

    1307 Kamato Road, Mississauga, Ontario L4W 2M2

    Address to report errors for plumbers & plumbing companies in this directory

     

    DrainCom’s Coupons & Discounts

    We currently aren’t aware of any discounts or coupons for DrainCom, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

    Tips for Hiring a Plumber

    Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.