Shanks Plumbing ranks as one of the top highest rated plumbing companies in the Greater Toronto Area. They are rated at number 41 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
416-481-7215
717A Mount Pleasant Road
Toronto, ON M4S 2N4
Related: See which other plumbing companies rank in the top in the GTA
Accountability & Trust
Shanks Plumbing scores well in our accountability and trust category. They have been operating for 71 years, and they have had 1 complaint filed over the last 3 years with the Better Business Bureau. In our view, they could improve some more by becoming accredited by the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on HomeStars, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
While warranties and satisfaction guarantees are common in some Canadian cities, only 40% of plumbers publically offer them in the Greater Toronto Area.
Shanks Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for Shanks Plumbing
As you can see illustrated in the graphs below, our overall rating for Shanks Plumbing is Fair at 43%. Their Accountability & Trust score is fair at 45%. Our adjusted Online Review score for them is good at 66%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
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Overall Score
Fair
Accountability & Trust
Fair
Online Reviews
Good
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 71 years (since 1948).
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Google: 22 reviews | 86% Score from Clients
Yelp.ca: 6 reviews | 57% Score from Clients
HomeStars: 29 reviews | 78% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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Decent online reviews
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Many years in business with minimal complaints
Coupons & Discounts for Shanks Plumbing
We currently aren’t aware of any discounts or coupons for Shanks Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.