Review for Mr. Rooter Plumbing & Ratings

Mr. Rooter Plumbing ranks as one of the top highest rated plumbing companies in the Greater Toronto Area. They are rated at number 58 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the GTA and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top

Accountability & Trust

Mr. Rooter Plumbing scores well in the category of accountability and trust. They have been in business for 24 years, and they have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. Mr. Rooter Plumbing is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on Yelp, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 40% of plumbing services publically offer them in the Greater Toronto Area.

Mr. Rooter Plumbing has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Mr. Rooter Plumbing

As you’ll see in the graph below, our overall score for Mr. Rooter Plumbing is Low at 34%. Their Accountability & Trust score is excellent and comes in at 95%. Our adjusted Online Review score for them is low at 9%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Mr. Rooter Plumbing

Mr. Rooter Plumbing’s Coupons & Discounts

If you’re thinking of hiring Mr. Rooter Plumbing, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.