Hoerner Heating and Plumbing is rated as one of the top 20 plumbing companies in the Greater Toronto Area. They rank in at number eleven on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the GTA – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
416-463-2573
868 Broadview Ave
Toronto, ON M4K 2R1
Related: See which other companies rank in the top 20
Accountability & Trust
Hoerner Heating and Plumbing scores well for accountability and trust. They have been in business for 38 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company does well with good reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.
Warranties & Satisfaction Guarantee
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
While warranties and satisfaction guarantees are common in some Canadian cities, only 40% of plumbers publically offer them in the Greater Toronto Area. However, it’s good to see that Hoerner Heating and Plumbing is heading in the right direction by offering a satisfaction guarantee.
Our Score for Hoerner Heating and Plumbing
As you’ll see in the graph below, our overall score for Hoerner Heating and Plumbing is Very Good at 76%. Their Accountability & Trust score is excellent and comes in at 88%. Our adjusted Online Review score for them is good at 63%, and their Warranties & Satisfaction Guarantee score is very good at 50%.
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Overall Score
Very Good
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
Very Good
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Has an A+ rating and
In business 38 years (since 1981).
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Google: 162 reviews | 96% Score from Clients
Yelp.ca: 37 reviews | 99% Score from Clients
HomeStars: 348 reviews | 98% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Excellent online reviews
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Many years in business with no complaints
Discounts & Coupons for Hoerner Heating and Plumbing
We currently aren’t aware of any discounts or coupons for Hoerner Heating and Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.