Review & Ratings for Candor Plumbing & Heating Ltd

Candor Plumbing & Heating Ltd is rated as one of the top 20 plumbing companies in the Greater Ottawa Area. They rank in at number nineteen on’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the National Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Candor Plumbing & Heating Ltd

(613) 744-4369
1314 Aurele Street
Ottawa, ON K1B 3L3  

Related: See which other plumbing companies rank in the top 20 in the National Capital Region

Accountability & Trust

Candor Plumbing & Heating scores well in our accountability and trust category. They have been operating for 34 years, and they have not had any complaints filed over the last 3 years with the Better Business Bureau. Candor Plumbing & Heating Ltd has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on Yelp, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area.

Candor Plumbing & Heating has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Candor Plumbing & Heating

As you’ll see in the graph below, our overall score for Candor Plumbing & Heating is Good at 60%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is fair at 41%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Overall Score
Accountability & Trust
Online Reviews
Warranties & Satisfaction Guarantee
None Published 

Has an A+ rating and

In business 34 years (since 1986).

Google: 10 reviews | 98% Score from Clients 9 reviews | 71% Score from Clients

HomeStars: 4 reviews | 53% Score from Clients

Score for Candor Plumbing & Heating Ltd is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Candor Plumbing & Heating Ltd

(613) 744-4369

1314 Aurele Street, Ottawa, Ontario K1B 3L3

Address to report errors for plumbers & plumbing companies in this directory


Coupons & Discounts for Candor Plumbing & Heating

We currently aren’t aware of any discounts or coupons for Candor Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.