On Time Group Review & Ratings

On Time Group is among the top 30 highest rated plumbing companies in Greater Winnipeg. They rank in at number 22 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Winnipeg area and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See which other companies rank in the top 30

Accountability & Trust

On Time Group scores well for accountability and trust. They have been in business for 9 years, and they have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. On Time Group is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on Google, Google, and Yelp. It would be good to see more reviews for this company. If you decide to hire them, make sure to let everyone know how well they performed by posting a review for them on HomeStars, Yelp, or Google.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in Greater Winnipeg. However, it’s good to see that On Time Group is heading in the right direction by offering a satisfaction guarantee.

Our Score for On Time Group

As you’ll see in the graph below, our overall score for On Time Group is Fair at 45%. Their Accountability & Trust score is excellent and comes in at 95%. Our adjusted Online Review score for them is low at 27%, and their Warranties & Satisfaction Guarantee score is fair at 25%.

On Time Group

Coupons & Discounts for On Time Group

We currently aren’t aware of any discounts or coupons for On Time Group, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.