Yaletown Plumbing Services Ltd. is among the top 30 highest rated plumbing companies in Greater Vancouver. They rank in at number 23 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 30 in the Lower Mainland
Accountability & Trust
Yaletown Plumbing scores well in our accountability and trust category. They have been operating for 11 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.
Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau. In our view, Yaletown Plumbing could improve some more by becoming accredited.
Online Reviews
In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
Yaletown Plumbing Services Ltd.
604-727-4484
1503 – 1255 Seymour St
Vancouver, BC V6B 0H1
We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.
It’s good to see that Yaletown Plumbing is heading in the right direction by offering a satisfaction guarantee.
Our Score for Yaletown Plumbing
As you can see illustrated in the graphs below, our overall rating for Yaletown Plumbing is Good at 69%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is excellent at 82%, and their Warranty & Satisfaction Guarantee score is fair at 25%.
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Overall Score
Good
Accountability & Trust
Excellent
Online Reviews
Excellent
Warranties & Satisfaction Guarantee
Fair
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Has an A+ rating and
In business 11 years (since 2008).
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Google: 25 reviews | 98% Score from Clients
Yelp.ca: 164 reviews | 99% Score from Clients
HomeStars: 5 reviews | 98% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Could do better with a published Warranty
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Excellent online reviews
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Many years in business with no complaints
Discounts & Coupons for Yaletown Plumbing
We currently aren’t aware of any discounts or coupons for Yaletown Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.