Ratings & Reviews for Universal Heating & Plumbing Ltd.

Universal Plumbing and Heating is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 60 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top in Greater Vancouver

Accountability & Trust

Universal Plumbing and Heating scores well in our accountability and trust category. They have been operating for 5 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.

Universal Plumbing and Heating has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability. Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company could do better by improving on some of their low reviews on Google. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

Universal Plumbing and Heating

3586 Commercial Street
Vancouver, BC V5N 4E9  

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

Universal Plumbing and Heating has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for Universal Plumbing and Heating

As you’ll see in the graph below, our overall score for Universal Plumbing and Heating is Fair at 50%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is low at 38%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Overall Score
Accountability & Trust
Online Reviews
Warranties & Satisfaction Guarantee
None Published 

Has an A+ rating and

In business 5 years (since 2014).

Google: 8 reviews | 70% Score from Clients

Yelp.ca: 0 reviews

HomeStars: 0 reviews

  • Offer 24/7 Emergency Plumbing

Score for Universal Plumbing and Heating is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:


3586 Commercial Street, Vancouver, British Columbia V5N 4E9

Address to report errors for plumbers & plumbing companies in this directory


Discounts & Coupons for Universal Plumbing and Heating

We currently aren’t aware of any discounts or coupons for Universal Plumbing and Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.