Ratings & Review for R&B Plumbing & Heating Ltd.

R&B Plumbing & Heating Ltd. ranks as one of the top 40 highest rated plumbing companies in Greater Vancouver. They are rated at number 39 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other companies rank in the top 40

Accountability & Trust

R&B Plumbing & Heating scores well for accountability and trust. They have been in business for 47 years, and they have an A+ rating with the Better Business Bureau. They have had 4 complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1 complaint over the same time frame.

R&B Plumbing & Heating is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does well with good reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that R&B Plumbing & Heating offers a warranty of 1 year on parts and labour and a satisfaction guarantee.

Our Score for R&B Plumbing & Heating

As you’ll see in the graph below, our overall score for R&B Plumbing & Heating is Good at 63%. Their Accountability & Trust score is excellent and comes in at 85%. Our adjusted Online Review score for them is good at 61%, and their Warranties & Satisfaction Guarantee score is excellent at 70%.

R&B Plumbing & Heating Ltd.

Discounts & Coupons for R&B Plumbing & Heating

We currently aren’t aware of any discounts or coupons for R&B Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.