Pioneer Plumbing & Heating Inc. is among the top 10 highest rated plumbing companies in Greater Vancouver. They rank in at number eight on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 10 in the Lower Mainland
Accountability & Trust
Pioneer Plumbing & Heating scores well in the category of accountability and trust. They have been in business for 43 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1 complaint over the same time period.
Pioneer Plumbing & Heating is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Greater Vancouver’s plumbing companies are accredited by the Better Business Bureau.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company does well with good reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.
Warranties & Satisfaction Guarantee
Pioneer Plumbing & Heating Inc.
604-872-4946
626 Kingsway
Vancouver, BC V5T 3K4
We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.
It’s good to see that Pioneer Plumbing & Heating offers a warranty of 1 year on labour and a satisfaction guarantee.
Our Score for Pioneer Plumbing & Heating
As you can see illustrated in the graphs below, our overall rating for Pioneer Plumbing & Heating is Excellent at 79%. Their Accountability & Trust score is excellent at 100%. Our adjusted Online Review score for them is good at 63%, and their Warranty & Satisfaction Guarantee score is very good at 50%.
Overall Score
Excellent
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
Very Good
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Has an A+ rating and
In business 43 years (since 1976).
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Google: 215 reviews | 96% Score from Clients
Yelp.ca: 33 reviews | 96% Score from Clients
HomeStars: 16 reviews | 94% Score from Clients
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Unnatural online review pattern(s)
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Excellent online reviews
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Many years in business with no complaints
Pioneer Plumbing & Heating’s Coupons & Discounts
We currently aren’t aware of any discounts or coupons for Pioneer Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.