Ratings & Review for Miller Plumbing and Drainage Ltd.

Miller Plumbing and Drainage Ltd. ranks as one of the top 30 highest rated plumbing companies in Greater Vancouver. They are rated at number 30 on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See what other plumbers rank in the top 30 in Greater Vancouver

Accountability & Trust

Miller Plumbing and Drainage scores well in our accountability and trust category. They have been operating for 10 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1 complaint over the same time frame.

Currently only 50% of Greater Vancouver’s plumbing services are accredited by the Better Business Bureau. In our view, Miller Plumbing and Drainage could improve some more by becoming accredited.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

Miller Plumbing and Drainage Ltd.

9149 Saturna Drive
Burnaby, BC V3J 7K1  

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

Miller Plumbing and Drainage has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Miller Plumbing and Drainage

As you can see illustrated in the graphs below, our overall rating for Miller Plumbing and Drainage is Good at 67%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is excellent at 85%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Overall Score
Accountability & Trust
Online Reviews
Warranties & Satisfaction Guarantee
None Published 

Has an A+ rating and

In business 10 years (since 2009).

Google: 53 reviews | 96% Score from Clients

Yelp.ca: 85 reviews | 92% Score from Clients

HomeStars: 28 reviews | 95% Score from Clients

Score for Miller Plumbing and Drainage Ltd. is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:


9149 Saturna Drive, Burnaby, British Columbia V3J 7K1

Address to report errors for plumbers & plumbing companies in this directory


Coupons & Discounts for Miller Plumbing and Drainage

We currently aren’t aware of any discounts or coupons for Miller Plumbing and Drainage, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.